04 nov
|
2021 gategroup Services Belgrade
|
Madrid
04 nov
2021 gategroup Services Belgrade
Madrid
We're looking for motivated, engaged people to help make everyone's journeys better.
Job Summary The IT Process Specialist is responsible for maintaining, monitoring, and continuously improving IT processes managed within the ServiceNow platform.
The role focuses on ensuring that established processes are consistently followed, information is accurately maintained, and opportunities for process improvements are identified and implemented.
The IT Process Specialist will support demand management, project governance, resource planning, quality assurance, and performance reporting activities, working closely with IT stakeholders, project managers, Finance, and the ServiceNow support team.
The position will also serve as a key point of contact for ServiceNow process-related questions, providing guidance, maintaining process documentation, and supporting the effective adoption of new and updated procedures.
Main Duties
📌 It Process Specialist (Madrid)
🏢 2021 gategroup Services Belgrade
📍 Madrid