WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires.
Our approach ensures a swift journey, leading you hand in hand towards signing your next career step.
WHAT WE ARE LOOKING FOR IT Service Management Support Engineer | Space Join our client's international technical team and support the operational services of a space ground segment environment.
The company is a long-standing partner of European space institutions, delivering solutions that ensure service continuity, monitoring, and quality for critical space operations.
We are looking for a motivated IT Service Management Support Engineer with 2–3+ years of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager to grow within a structured, international, and hands-on environment.
A B2 level of English is required due to daily interactions with ESA teams and international stakeholders.
YOUR TASKS Configuration Management Maintain and update service baselines, infrastructure, and documentation.
Track configuration items after changes and support audits for consistency.




Incident & Problem Management Log, classify, and track incidents; Assist in root cause analysis, corrective actions, and process improvements.
Documentation & Reporting Prepare operational reports on incidents, SLA performance, problems, and trends.
Keep service documentation accurate and support reporting across teams.
YOUR SKILLS AND EXPERIENCE 2–3 years in operational IT or IT service management roles.
Knowledge of ITIL processes (Incident, Problem, Configuration).
Experience with service management/ticketing tools.
Technical background in IT, engineering, or related fields preferred.
Fluent English; Italian is a plus.
EXTRA INFORMATION Location: Prague Work location: Hybrid - 2 days onsite, 3 days remote Start: Immediate Eligibility: EU Citizens, or Non-EU Citizens already based in the EU with a valid work permit This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives.
Once we receive your CV, we will take the time to evaluate it carefully.
Etinars is committed to supporting a Diverse and Inclusive Community.

📌 It Service Management Support Engineer | Space (Granada)
🏢 Etinars
📍 Granada