The Dutch-speaking Customer Service Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2 Saturdays per month In short: Customer Support + eCommerce + Multichannel
What you'll do
- The Dutch-speaking Customer Service
- Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction.
The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2
- Saturdays per month
- In short: Customer
- Support + eCommerce + Multichannel
- Communication + Problem
- Solving + Customer Satisfaction
What we're looking for
- Norwegian native/Born in Norway Good English
- Customer service / banking-oriented profile
- Good communication and problem-solving skills
- Comfortable handling financial and customer information
- Willing to work on-site in Benalmádena initially
- Available to start ASAP
Salary
€19,200 EUR gross anually
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.