Senior Client Onboarding Manager (Valencia)

Senior Client Onboarding Manager (Valencia)

04 nov
|
Apex Group
|
Valencia

04 nov

Apex Group

Valencia

Senior Client Onboarding ManagerSkip to main contentThe Apex Group website uses essential and non-essential cookies to improve your experience of our website.
You can find out more about this in our Cookie Notice#Senior Client Onboarding Manager page is loaded## Senior Client Onboarding ManagerApplyremote type: Hybridlocations: Valencia, Mediterraneotime type: Full timeposted on: Posted Todayjob requisition id: JR
- The Apex Group was established in Bermuda in *
* and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. Your career with us should reflect your energy and passion.
Take the lead and we'll give you the support you need to be at the top of your game. For our business, for clients, and for youRole: Senior Client Onboarding Manager Role

Location:
ValenciaEmployment Type: PermanentReporting to: Head of Client Onboarding Role Summary:As a Senior Client Onboarding Manager you will be responsible for leading the Valencia onboarding function, ensuring the effective delivery of client onboarding projects, while managing and developing a high-performing team. The role combines strong people leadership, advanced project management capability,



and expertise in the fund administration and financial services industry, ensuring seamless onboarding of new clients, fund launches, and transitions into Business-as-Usual (BAU). Leadership & People Management
* Lead, manage, and develop a team of Client Onboarding professionals across multiple seniority levels.
* Set clear objectives, KPIs, and performance standards aligned with business priorities.
* Conduct performance reviews, coaching, and career development planning.
* Drive team engagement, retention, and succession planning within the Valencia hub.
* Act as senior escalation point for complex onboarding, operational, or client issues.
Project Management & Delivery Oversight
* Oversee the end-to-end onboarding lifecycle for new clients, fund launches, and migrations.
* Ensure consistent application of project management standards across all onboarding cases, including: structured project planning and timelines, milestone tracking and reporting risk identification and mitigation
* Manage pipeline capacity and ensure optimal allocation of resources.
* Ensure delivery within agreed timelines, quality standards, and client expectations.
KYC/AML processes, client due diligence and

📌 Senior Client Onboarding Manager (Valencia)
🏢 Apex Group
📍 Valencia

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