About Mercier Consultancy GroupMaximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.
Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. As a leader in the global staffing market, we take pride in facilitating professional growth through high-impact roles, including exclusive Danish-speaking jobs across the continent.
Danish Speaking Customer Service AgentAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. As a leader in the general staffing market, we take pride in facilitating professional growth through high-impact roles, including exclusive Danish-speaking jobs across the continent.
Job OverviewWe are currently seeking a motivated professional for a Danish Speaking Customer Service Agent position in Bulgaria, based in the vibrant city of Sofia. This role within the customer support services industry offers a unique opportunity to build an international career while benefiting from a fully comprehensive relocation support package.

Key Responsibilities
Deliver exceptional support to customers via phone, email,



and live chat within the fast-paced customer support services industryRepresent our premium clients by maintaining high standards of communication in native-level DanishResolve complex inquiries and technical issues efficiently to ensure maximum customer satisfactionCollaborate with international teams to maintain quality benchmarks and exceed performance targetsAccurately document all customer interactions in the CRM system to track support trendsContribute to a positive, solution-oriented environment that defines our successful operations in SofiaRequirementsNative or fluent Danish (spoken and written) is mandatory for this roleProfessional proficiency in English to collaborate with our diverse teamValid EU passport or residency status allowing you to work in BulgariaProven experience in the customer support services industry is considered a strong advantageStrong empathy, patience, xqbhyrx and excellent problem-solving capabilitiesAvailability for on-site work in Sofia, contributing to the most sought-after jobs in BulgariaBenefitsCompetitive Monthly Salary packageFully Paid Training programs to ensure your successComprehensive Private Health InsuranceFully Paid Relocation Package (flight, transfer, hotel accommodation) to ensure a smooth transition to BulgariaAttractive Monthly Performance Bonus based on your dedication and resultsA modern, collaborative office environment in the heart of SofiaCareer development and advancement opportunities within the customer support services sector#J-18808-Ljbffr

📌 Danish Speaking Customer Service Agent (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid