Concentrix is seeking an Operations Manager for an onsite role in Barcelona.La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.The candidate will coach Team Leaders and ensure SLA targets, financial goals, and quality standards are met while leading process improvements and cost management.Requirements include at least 2 years of managerial experience in call centers, fluent English and Spanish, and strong MS Office skills.
xqysrnhThe role features a full-time schedule with a competitive salary and benefits.