OverviewNew Balance NA
- Customer Support
- English Market
- 20 hours/AfternoonLea atentamente toda la información sobre esta ocasión y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura.
New Balance: Born to Move
- New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a global team member, you'll play a vital role in sharing these values with customers worldwide.
We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience.
ResponsibilitiesCollaborate effectively: Work collaboratively with consumers to address product information requests and resolve inquiries skillfully and professionally.
Customer-centric approach: Empathize with customer needs, analyse their issues, and provide personalized solutions.
Omnichannel support: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media.
Product expertise: Develop a deep understanding of our client's products and services.
Become a New Balance expert: Gain in-depth knowledge of the New Balance brand and its offerings.
Brand advocacy: Embody our company values and act as a brand ambassador in all interactions.
RequirementsAdvanced English Proficiency:



Excellent written and spoken English communication.
Customer Service Enthusiast: Possess a genuine passion for delivering exceptional customer service.
Empathetic Communication: Ability to handle sensitive calls with empathy and understanding.
Strong Administrative

Skills:
Meticulous attention to detail and strong administrative skills.
Proactive Problem-Solver: A professional outlook and proactive approach to problem resolution.
BenefitsStart Date: 10 November 2025Hours: 20 hours per weekWork Schedule: Monday to Sunday rotative schedule between 3 pm & 12 amSalary: €9,743 gross per yearNight Bonus: €1.90 for every hour you work during the designated night hours, from 10:00 pm to 12:00 amHolidays: Accrued 2 paid holidays per monthWork Model: Office-basedTraining: 2 weeks of office-based training, Monday to Friday from 3:00 pm to 10:00 pmOffice

Location:
Barcelona (La Sagrera)Additional PerksWell-being Support: Confidential counselling and resources.
Skill Development: LinkedIn learning and certifications. xqbhyrx Seniority levelEntry levelEmployment typeTemporaryJob functionCustomer ServiceRetail Apparel and FashionReferrals increase your chances of interviewing at CPM CX Centre by 2xGet notified about new Customer Support Specialist jobs in Barcelona, Catalonia, Spain.#J-18808-Ljbffr

📌 New Balance NA (Barcelona)
🏢 CPM CX Centre
📍 Barcelona