At Joko, our mission is to we help consumers save time and money when shopping online or in-store. ¿Our Business Operations teamAt Joko, the Business Operations team is the powerhouse behind internal innovation. Whether it's launching entirely new business lines, rethinking revenue infrastructure, or embedding AI into our operations, we lead high-impact initiatives that push Joko forward faster, smarter, and stronger.7 million users, 10,000 merchants and a team of ~120 people from 18 nationalities, heading to 200+ by the end of . Enterprise-grade security (SSO, MFA, audits) is one of our six company-wide priorities for , and our internal IT foundation needs to scale with us: identity management, device management, business tooling, and endpoint security.

This role sits at the intersection of IT Ops and security - a cross-functional role that touches everyone in the company.Your missionsIT foundation & identitiesSet up an Identity Provider (company-wide SSO, plus SCIM for access lifecycle management), and own the password manager while ensuring MFA is activated wherever possible.Deploy an MDM solution for centralised device management (device fleet, configuration, compliance).

Review our company tooling catalogue: make sure everyone has the minimum access they need, and that security audits are up to date.Security of the working environmentDrive security best practices for the working environment (endpoint hardening, access management, ongoing team awareness such as training and phishing simulations).



Be the go-to owner of the security of our employees' working environment.Security review of new tools: run the security audit on every new tool, including AI tools, and on any new way of using the tools we already have, before it is rolled out.Own the AI security policy: define, maintain and promote Joko's AI security policy.Day-to-day runAccess management: With tool owners, manage access across our stack (Google Workspace, Slack, Notion, Keeper, AI tools, business SaaS): permissions, roles, reviews, onboarding, offboarding and external users.

Security alert & incident management: monitor, triage and handle alerts from our identity, device and endpoint security tools, and act as first responder on incidents affecting the working environment (compromised account, lost device, phishing, malware alert).

Fleet management: 7M users, 10k merchants, and a team growing from ~120 to 200+ — with a strong international, partly remote culture.Who we're looking forA builder at heart: you automate everything you can, and you'd rather build a tool or workflow than repeat a manual task. Showing you've built and automated things matters as much as your previous experience in IT & Security.Solid IT fundamentals (identities, device management,



endpoint security, enterprise SaaS tooling), gained over ~4-7 years in IT Ops, security or systems administration.Strong cross-functional communication: able to gather context from business teams and translate security stakes into plain language.Open and eager to learn on emerging topics — notably AI agents and their security — and excited to help build this area from the ground up.Awareness of security frameworks (SOC 2, ISO *...). Hands-on experience deploying an IdP (Okta, Google Workspace, Entra ID...) and/or an MDM (Jamf, Kandji, Intune...).

Our perks(Some of the benefits listed below are available to full-time positions only)At Joko, we believe that flexibility and trust are essential.

Adaptable remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.On Top Of That, We Offer Plenty Of PerksTop-market compensationEquity for everyone with the chance to own a piece of what you buildHalf-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skillsYearly offsite in amazing locations and budget for team-building events & monthly in-person gatheringsContribution to your ClassPass subscription8-week leave paid 100% for the second parent...G. analysis, strategy, or process design). xqysrnhYou may also be invited for coffee with team members to get a feel for our culture.

📌 Operations Manager, It & Security (Barcelona)
🏢 Joko
📍 Barcelona