Director of Operations (Madrid)

Director of Operations (Madrid)

04 nov
|
Eyr Holistic
|
Madrid

04 nov

Eyr Holistic

Madrid

Eyr Holistic is a fast-growing consumer goods company with four brands and around 50 SKUs, sold direct-to-consumer and expanding into retail in 2027.

Manufacturing: products made in four countries

Fulfillment: warehouses in four countries

Supply base: raw materials and components sourced from China and across Europe

Next chapter: building our own factory in Poland, with possible future factories in the U.S.

The role
The Director of Operations owns everything between a product idea and a customer's doorstep, across all four brands. You will run manufacturing, fulfillment, quality, suppliers and product COGS, and lead our vertical integration, starting with building and operating a new factory in Poland.

This is an owner's seat, not a coordinator's. You decide where and how we produce, which vendors to keep, which capabilities to bring in-house, and you negotiate so we pay the best possible price at all times. As we launch into retail next year, you will also own the operational side of that channel.

Scope: 4 brands, ~50 SKUs, 4 manufacturing countries, 4 warehouse countries

Location: Remote, Europe-based, with regular travel to Poland and partner sites

Key responsibilities
Manufacturing
Manage our contract manufacturers across four countries: capacity, lead times, production planning and on-time delivery

Decide where and how each product is made, balancing cost, quality, speed and risk

Fulfillment and logistics
Oversee our warehouses in four countries and the 3PL partners behind them





Drive delivery speed, accuracy and cost per order; plan inventory placement across markets

COGS and negotiations
Own product COGS for all ~50 SKUs and a roadmap to lower them every year

Lead negotiations with manufacturers, 3PLs and suppliers so we always have the best possible prices and terms

Quality
Set and enforce quality standards, inspections and corrective actions across every site

Keep returns, defects and customer complaints from production issues trending down

Manage raw material and component suppliers in China and Europe

Build supplier redundancy, run audits and protect us from supply disruptions

Strategy and vertical integration
Think like an owner about the whole operation: which vendors to keep, replace or integrate, and what to bring in-house

Build the business cases for vertical integration and present them to the founders

Retail operations (from 2027)
Set up the operational backbone for retail: packaging, labelling, compliance, retailer logistics and replenishment

The big project: our own factory in Poland
You will lead our first vertical integration project end to end, from business case to a running factory.

Plan: define which products and processes move in-house, capacity needs, capex and payback

Build: select the site, equipment and contractors; manage budget and timeline; secure permits and certifications

Staff: hire the plant leadership and production team

Ramp up:

📌 Director of Operations (Madrid)
🏢 Eyr Holistic
📍 Madrid

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