Agile Product Owner Lead Analyst - Cigna HealthcareMadrid The Cigna GroupAbout Cigna: Cigna Healthcare is a integral health service company dedicated to transforming healthcare. Our mission is to improve the health, well-being, and peace of mind of those we serve.Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do.

Role Purpose: The Product Owner is accountable for maximizing value delivery at the Scrum Team level by translating product strategy and priorities into high-quality, executable backlog items. Working in close partnership with the Agile Product Manager (APM), the Product Owner ensures customer needs, business outcomes, and delivery commitments are effectively balanced and realized through predictable, high-quality delivery.

The Product

Owner acts as the voice of the customer for the Scrum Team and plays a critical role in enabling continuous improvement and value realization.Ideal candidate must possess a broad base of skills and knowledge spanning technology, International Healthcare, user experience design, and agile development practices. Collaborate with the Agile Product Manager to support product vision, roadmap, and outcomes aligned with business strategy and customer needs.Act as the voice of the customer for the Scrum Team,



ensuring backlog priorities reflect customer value.Support Agile Product Manager in the refinement of features.Own Jira backlog quality and approve user stories before moving to Done/Accepted.Lead PI planning cycles and objectives to enable predictable execution at team level.Collaborate with Scrum Master, QA, and UAT teams to track delivery, quality, and predictability metrics.Ensure analytics are in place to monitor utilization, customer experience, and delivery performance. Share actionable insights with the Agile Product Manager to drive product evolution and improvement.Demonstrate an Agile mindset focused on learning, feedback, and value validation.Drive continuous improvement through data-informed decision making.Collaborate with Customer Experience and UX/UI design teams to ensure the customer voice is embedded at all stages of the product delivery cycle. (Ownership, accountability, and attention to quality.Continuous improvement and data-driven mindset.RequiredSkills and Experience: Bachelor's Degree requiredStrong English language skills requiredExperience working in JIRA tool or an equivalent (preferred)Knowledge of agile methodology (preferred/required) (depending on needs, but candidate must either have deep industry / business experience OR Agile delivery experience)Experience within healthcare preferred (preferred/required) (depending on needs,



but candidate must either have deep industry / business experience OR Agile delivery experience)Both technically deep and business savvy enough to interface with cross-functional partnersProven ability to develop strong working relationships and establish a high level of credibility across functional and lines of businessHigh attention to detail and proven ability to manage multiple, competing priorities simultaneouslyDemonstrates strong decision-making skills and problem-solving techniquesDemonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environmentStrong adaptive capability; Combines perspectives from the product's customers, data & analytics, operations, technology, and regulation to deliver balanced and effective solutions, in collaboration with the Product Manager.Considers a range of data and technology solutions, making assessments about the value and tradeoffs of each approach across multiple dimensions including business value, delivery speed, technical considerations, and regulatory considerations.Additional Qualifications:Technical competence in data analysis, data pipelines, APIs, machine learning, and/or generative AI, and/or the regulation thereof.Why You'll Love Working hereCompetitive salaryMulticultural and hybrid working environmentPrivate Medical InsuranceEmployee Wellbeing BenefitsEducational Development ProgramAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.

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