Head of Product, Connected Experience About Safeguard Global We enable global expansion without the risk.

Safeguard

Global has been at the forefront of global workforce enablement since we pioneered centralised global payments in 2008 and launched the employer of record (EOR) category globally in 2010. Today, with our 500+ in-country HR experts, cutting-edge technology, and comprehensive solutions, we've helped over 2,000 organisations hire, recruit, pay, and manage employees in 170+ countries. Because we created this category, we've learned that successful global expansion isn't driven by technology alone.

It requires deep global expertise. We call this the marriage of expert and technology, human when it matters. This means we have the people and the technology to ensure 100% compliance with local, regional, national, and international laws.

What you will be responsible for Shared surfaces and standards Own the experience across the shared surfaces and services that sit between applications Own the governance of shared components with the Lead Designer, so that changes to capability every team depends on are made deliberately and once Own how external systems connect to the platform, through integrations Own regulatory and compliance obligations as product requirements within your area, particularly where integrations, white labelling, and access to client data are concerned, working with legal and the in-country teams so that they are designed in rather than retrofitted Prioritisation and roadmap Translate the platform strategy and commercial priorities into a prioritised order of work for your area Feed that prioritisation into the single prioritised roadmap owned by the SVP, Product Recommend what is built, what is deferred, and what is retired within your area, and secure agreement with the SVP, Product and the Directors of Product Build the case for significant investment, including the value expected, the payback, and the trade-off against the alternatives Delivery Hold accountability for delivery against commitment, on time and to the quality bar set in the definition of done Work hand in hand with engineering and design leadership, from the earliest shaping of an idea through to release, so that trade-offs between client need, technical feasibility, and cost are made together Work with sales, marketing, customer success, finance, and legal so that what we build is understood, sellable, supportable,



and compliant on the day it launches Sequence work that other teams depend on so that shared capability lands ahead of the work requiring it Identify conflicts between applications early, while there is still time to resolve them Customer insight and product performance Build the relationships, with clients, integration partners, and internal teams, that sustain a continuous understanding of customer and internal pain points, and of the opportunities they point to Ground product decisions in client insight, usage data, and market evidence Raise the standard of discovery and validation across your teams Define the expected outcome for each investment and own the value delivered against it Identify opportunities to cross-sell across the platform, drawing on usage and adoption data, and work with sales to act on them Act as the product expert in senior client, prospect, and partner conversations, and represent the platform externally where it helps us win and keep clients Team leadership Line manage the product managers within your area Set clear expectations, give direct feedback, and address performance issues early Work with each product manager to understand their individual development needs, and take a coaching approach to growing their capability Drive AI adoption where it creates the best outcome, recognising that it serves some tasks well and others poorly, and help the product team keep pace with how the role of product is rapidly changing What will give you an advantage Eight or more years in product A proven track record of driving growth and commercial outcomes from product teams, including through product led growth Proven experience owning platform, integration, or API products in B2B SaaS, with external developers or partners as users A record of setting and holding shared standards across teams outside your reporting line, whether a design system, a component library, or an integration pattern Technical enough to hold your own in a conversation on integrations, data flows, and data products, without needing to be an engineer yourself Experience of building products in a regulated environment, where compliance shapes what can be built At least five years leading people,



including globally distributed teams across multiple countries and time zones Primary performance metrics Delivery: commitments delivered on time and to quality Business impact: value delivered against the outcomes committed at the point of investment Experience: platform NPS Adoption: how widely the shared surfaces are used across the platform Baselines and annual targets are set with the SVP, Product at the start of each financial year.

Competencies Strategic thinking: sets a direction for the shared platform that connects client need, market direction, and commercial goals Systems thinking: designs each service around what matters most to the customer, and focuses only on the work that delivers value Technical fluency: holds a credible conversation with engineering leadership on integration patterns, data, and access Delivery leadership: maintains a predictability and quality bar across multiple teams without becoming a bottleneck Communication: strong written and verbal communicator at all levels of the organisation, from SLT to team People development: understands what each individual needs and coaches them to grow Influencing: gets other product teams to adopt standards for the shared surfaces, without formal authority over how they run their own area Commercial judgement: determines what is worth building next, and evidences the case Key personal attributes Grit and determination: moves work forward despite obstacles, and does not give up easily Curiosity: actively seeks out different points of view, customer needs, and the problems worth solving A leader and a doer: operates strategically while staying close to the detail Warm, open, honest, and fun to work with We are hiring this position across multiple countries; For target markets located within the European Union (EU), base salaries start from (Gross): Spain: €100,000.00 Portugal: €95,000.00 Who we are and what we do Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries.

Our Global Benefits

Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.

Why become a Guardian International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. LI-EB1 At Safeguard General, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

📌 Product & Technology Lead (Andalucía)
🏢 Safeguard Global
📍 Andalucía