Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You will be accountable for owning Baggage reconciliation and tracking product, the customer problem definition, market analysis, defining the strategy and driving the execution thereof and managing the product life cycle through championing and driving business performance.

Thoroughly analyze and develop a deep understanding of market trends and customer needs for delivery, support and maintenance for Baggage reconciliation and tracking.

Support

Sales forces with a clear product value proposition and training.

Product

Innovation/Definition Through a thorough understanding of customer needs, the competitive landscape and market trends, regularly identify new opportunities, as well as requirements for enhancements to existing products/services Accountable for the products' functional requirements Lead/Sponsor of each product development project throughout the build/launch process to ensure delivery of the right product to market, within the agreed timescales. Develop and lead a cross functional team that helps shape ongoing strategy and ensures the timely/cost effective and quality delivery of product developments and product performance Manage partnerships and supplier relationships Product Road map/Life Cycle Management Develop and manage the product road map throughout the life cycle from conception to retirement Track and make recommendations on the management of product P&L;, revenue,



new business and profitability including competitive pricing in the marketplace to achieve desired sales volumes/optimized profit Make recommendations for the planning and prioritization of product investments with the context of the solution line portfolio strategy.

Product

Marketing/Value Proposition/Market Intelligence Define and develop the portfolio/product value proposition Responsible for all product marketing activities during the lifetime of the product including the implementation of the product launch plan, promotional and collateral support plan and sales support/infrastructure plan to drive the successful acquisition and retention of customers Organize, run and work with key user groups and important customer forums to develop customer relationships and influence market thinking Propose enhancements and process documents Product Pricing Strategy Define a comprehensive pricing strategy for the product(s) Ensure that key players including Sales, Bid, SGS understand the pricing strategy and apply it.

Product Performance

Responsible for achieving product financial, customer satisfaction and business objectives.

Product Management Practice

Ensure a complete communication of the 'project plans progress tracking' to all relevant parties getting their strong commitment.



Contribute to the Product Management practice, working with Product Management peers to drive best practice across the SITA Product Management community Act as coordinator for those working on the product development, stage gate and product projects Act as mentor/coach to more junior members within the Product management community Qualifications ABOUT YOUR SKILLS 5+ years’ relevant business experience in Baggage and/or Airport Operations. 5+ years of experience as a Product Manager in a general business environment and within a technology solutions-based business. At least Bachelor’s degree level or equivalent in a technical, business or marketing discipline.

Master’s degree preferred Innovation Skills and a track record of significant experience in defining market requirements and functional specifications. Good capability of leading and influencing virtual teams focused on delivery and support within an international environment.

Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

📌 Productmanager (M/V) (Madrid)
🏢 Sita
📍 Madrid