Job Title Remote Support Engineer – Digital Computational Pathology As a Remote Support Engineer, you will implement, upgrade and support Philips Digital Pathology IT solutions for customers in Spain and across Europe, helping drive the digital breakthrough of pathology.

Implement Digital

Pathology IT solutions for new customer projects, combining state-of-the-art ultra-high-resolution scanners, fully integrated software for viewing, diagnosis and third-party AI analysis, and turnkey IT infrastructure that enables storing and real-time streaming of up to petabytes of data. Upgrade existing customers to newer software versions and ensure a smooth customer lifecycle by taking part in incident and problem management and troubleshooting activities. You will work remotely as part of a wider European team, supporting existing and new customers in Spain, Southern Europe and the rest of Europe.

Build hands-on expertise across a highly innovative and customized end-to-end solution – from scanners and IT infrastructure to software and AI integrations – while gaining international exposure by supporting customers across multiple European countries.

Implement Digital

Pathology IT solutions for new customer projects, combining state-of-the-art ultra-high-resolution scanners, fully integrated software for viewing, diagnosis and third-party AI analysis, and turnkey IT infrastructure that enables storing and real-time streaming of up to petabytes of data. Upgrade existing customers to newer software versions and ensure a smooth customer lifecycle by taking part in incident and problem management and troubleshooting activities. Work remotely as part of a wider European team, supporting existing and new customers in Spain,



Southern Europe and the rest of Europe.

Support occasional customer visits and travel between the various centers of a key customer. Build hands‑on expertise across a highly innovative and customized end‑to‑end solution – from scanners and IT infrastructure to software and AI integrations – while gaining international exposure by supporting customers across multiple European countries. You hold a High School Diploma, Vocational Education or Bachelor's Degree in Engineering, Medical, Science‑related field or equivalent.

You have a minimum of 2 years of experience in IT with Vocational Education OR no prior experience with bachelor’s degree. You have knowledge of and experience with Microsoft Windows OS, Microsoft SQL, Active Directory, Group Policies, VMware and networking, good skills working with delicate hardware components, and excellent troubleshooting and problem‑analysis skills. You have fluent Spanish and good written and spoken English (conversational level).

Additional language skills (Italian or French) will be considered a plus. You have the ability to travel up to 10% of your time to support customers in Spain and other European countries.

Experience with the healthcare industry, Digital Pathology, healthcare or laboratory workflows is a plus.



This role is eligible for short‑term incentive, with your rewards linked to both KPIs and company results.

Benefits include flexible/hybrid working, paid time‑off, health and wellbeing benefits, diversity & inclusion initiatives and learning and development opportunities. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities.

As a general health‑tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. For more than 130 years, we have been creating technologies and innovations that improve people’s lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

📌 Remote Support Engineer - Digital Computational Pathology (Madrid)
🏢 NL9A NL Best Industrial
📍 Madrid