Overview In this role you implement and support Philips Digital Pathology IT solutions for European customers, enabling high‐quality digital pathology workflows. You work remotely within a European team, handling deployments, upgrades, incident and problem management, and customer troubleshooting. You travel up to 10% to support clients, gaining exposure across scanners, software, and AI integrations.

This is an opportunity to drive digital pathology adoption at scale within healthcare. Compensaciones / Beneficios adaptable/hybrid working paid time-off health and wellbeing benefits diversity & inclusion initiatives learning and development opportunities short-term incentive Responsabilidades Implement Digital Pathology IT solutions for new customer projects Upgrade software for existing customers and manage the customer lifecycle Handle incident and problem management and troubleshooting Travel to customer sites or centers within Europe as needed Collaborate with a European remote team to support multiple countries Build hands-on expertise across end-to-end solution from scanners to software and AI integrations Requisitos principales Windows OS, Microsoft SQL, Active Directory, Group Policies, VMware, and networking knowledge 2+ years IT experience with Vocational Education or no experience with a bachelor's degree ability to troubleshoot complex problems and perform root-cause analysis strong team-player mindset fluency in Spanish and English (written and spoken); additional Italian or French is a plus ability to travel up to 10% for customer support in Europe experience in healthcare, Digital Pathology, or laboratory workflows is advantageous team-player mindset excellent troubleshooting and problem-analysis skills clear communication Microsoft Windows OS Microsoft SQL Active Directory

📌 Remote Support Engineer - Digital Computational Pathology (Barcelona)
🏢 Philips
📍 Barcelona