SAP CX Consultant

Location: Barcelona, Budapest or Warsaw

Hybrid Onsite Model: 30-50% onsite

Experience required: 3-7 years

Start Date: January 2027

Duration: 12 months

Project planned for 6 year S4 HANA Public Cloud scope.

Role Overview

We are seeking an experienced SAP CX Consultant to support a large-scale general SAP S/4 HANA transformation programme. The successful candidate will lead business transformation activities, drive process standardisation, and ensure successful adoption of SAP Customer Experience solutions across multiple business units. Based on the programme's transformation model, the role requires strong stakeholder engagement, process expertise, and experience supporting complex SAP deployments.

Key Responsibilities Lead business transformation and process readiness for deployment

Align business stakeholders with core processes and standard SAP best practices

Support organisational change management and business adoption activities

Prepare and facilitate Fit-to-Standard workshops

Collaborate closely with technical consultants, solution architects, and programme stakeholders

Ensure business prerequisites are met ahead of deployment activities

Support data, testing,



cutover and go-live readiness activities

Provide post-go-live support and drive continuous improvement initiatives

Capture, document and share deployment best practices across the programme Required SAP CX Expertise SAP Sales Cloud

SAP Service Cloud

SAP Commerce Cloud

Customer engagement and customer journey transformation

Lead-to-Cash and Service Management processes

Integration between SAP CX and SAP S/4 HANA

Master data and customer data processes Expected Skills Business Process Expertise

Change Management

Stakeholder Engagement

Training Leadership

Workshop Facilitation

Conflict Resolution

SAP CX Domain Expertise

Transformation Leadership

Coordination with IT and Business Teams Experience Required Proven SAP CX implementation experience

Experience working on global SAP transformation programmes

Strong stakeholder management across business and technical teams

Ability to operate within Fit-to-Standard delivery approaches

Multiple end-to-end SAP deployment life cycle experience Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

📌 Sap Customer Experience Consultant (Madrid)
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