SummaryA continuación se detalla todo lo que necesita saber sobre lo que implica esta ocasión, así como lo que se espera de los solicitantes.
IT Support Technician Level 1 (N1) provides essential first-line support to users in Barcelona, ensuring efficient handling and resolution of technical issues to maintain smooth IT operations.
SummaryIT Support Technician Level 1 (N1) provides essential first-line support to users in Barcelona, ensuring efficient handling and resolution of technical issues to maintain smooth IT operations.
Main ResponsibilitiesReceive and handle user support requests via phone, email, or ticketing system.
Classify and prioritize incidents and service requests.
Provide first-line technical support for:Windows operating systemsMicrosoft Office applicationsEmail-related issuesPCs and peripheral devicesBasic network connectivity issues (Wi-Fi,



VPN)Assist users in resolving technical problems and promote IT best practices.
Escalate complex incidents to Level 2 and Level 3 support teams.
Maintain accurate ticket updates and documentation.
Create user accounts, manage access rights, and install standard software. xqbhyrx Key RequirementsExperience with Windows operating systemsProficient in Microsoft Office SuiteNice to HaveKnowledge of mobile device supportOther DetailsLocation: Barcelona, SpainStart Date: January 1, 2027End Date: December 31, 2027Contract: B2BLanguage

Requirements:
English (Professional proficiency), French (Professional proficiency), Spanish (Good written and spoken skills)Work Schedule: On-site, 5 days per week; no on-call support or business travel required.
Rate: open to discussions :)#J-18808-Ljbffr

📌 IT Support Technician Level 1 (Barcelona)
🏢 Emagine
📍 Barcelona