The Senior Manager is responsible for ensuring strong delivery outcomes and effective people management within the team. The role focuses on capacity and workload planning, delivery quality, performance management and development, hiring support, and acting as the first escalation point.

In addition, the position requires senior-level SAP project management expertise to lead and oversee complex SAP implementation or enhancement projects, ensure methodological compliance, manage risks, and act as a senior advisor to project teams and stakeholders.

Responsibilities People &

- Performance Conduct regular 1:1 meetings to provide feedback, coaching, and support

Monitor consultant performance (quality and quantity) throughout the year

Contribute to quarterly and annual performance discussions and propose development or HR-related actions

Support annual evaluation processes as requested by management

Act as a day-to-day point of contact for team-related topics (e.g. administrative matters, travel, sick leave)

Maintain awareness of individual circumstances where relevant for planning and support

Mentor SAP consultants and act as a senior expert for SAP delivery topics

Capacity, Workload &

- Resource Planning Maintain a clear and up-to-date overview of consultant capacity and workload

Proactively prepare workload and capacity planning for upcoming periods

Propose suitable candidates for staffing requests and recommend team adjustments where needed

Support resource planning activities and independently use the planning tool

Support SAP project resource planning, including role definition, profiling, and demand forecasting

Delivery Quality &





- Estimation Review and approve effort and man-day estimations prepared by the team

Ensure proposal quality in alignment with sales and appropriate delegation of subtasks

Manage smaller delivery or professional escalations independently; support HR-related escalations as required

Collaborate with management and HR on complex or recurring escalations

Lead SAP project delivery from initiation to closure, including scope, timeline, budget, and quality control

Ensure compliance with SAP Activate or other relevant project methodologies

Drive issue and risk management across SAP workstreams

Support design reviews and overall solution quality assurance

Hiring, Onboarding &

- Internal Training Programs Participate in interviews and the overall hiring process

Define required junior headcount and skill profiles; contribute to onboarding and development concepts

Support and coordinate internal training programs in collaboration with trainers and mentors

Evaluate SAP candidate profiles with regard to functional/technical fit and consulting capabilities

Communication, Governance &

- Reporting Cascade organizational and management communications to the team

Ensure timely and complete time reporting on a monthly basis

Provide regular status updates to management on team performance and deliveries

Collaborate with other functional and professional teams to remove blockers and align ways of working

Provide senior-level SAP project reporting (milestones, risks, dependencies)

Planning &

- Budget Support Support yearly budget planning by providing input on capacity, role mix, and development needs

Contribute to SAP project budgeting, cost forecasting, and effort planning

📌 Senior People and Project Manager (Madrid)
🏢 Lupus Consulting
📍 Madrid