Performs a range of complex and technical operational tasks, including advanced repairs, preventative maintenance and installation for laboratory equipment and instruments. Diagnoses and troubleshoots complex technical issues and calibrates laboratory equipment to ensure safe and accurate operations. Independently addresses challenges, drawing upon a broad and deep understanding of laboratory equipment and instruments, to make informed judgments based on experience.

Provides technical support and training to customers on operational or maintenance aspects of equipment. Serves as customer contact on technical and service-related problems. We are looking for a Technical Service Technician to join our Equipment & Instrument Services team in Spain.

This home-based role will be responsible for supporting customers across Southern Spain, providing installation, maintenance, qualification, troubleshooting, repair, and technical support for a broad range of laboratory and scientific equipment. This position requires approximately 50% travel, including regular overnight stays. Preparation and installation of equipment, including electrical connections, tubing connections, and software configuration.

Preventive maintenance, qualification, and calibration activities. Telephone and remote technical support for customers. Customer training on equipment operation and best practices. Administrative management of technical support activities.

Spare parts, stock, and exchange control. Deliver technical support throughout the equipment lifecycle, from installation through preventive maintenance and repair. Monitor maintenance contracts and ensure compliance with agreed service levels.

Verify customer understanding and effective application of training provided. Maintain accurate service documentation and reporting. Follow technical service processes, safety requirements, and risk prevention measures.





Support continuous improvement initiatives and implementation of new policies. Identify service opportunities and communicate customer needs to internal stakeholders. Demonstrate a strong customer-oriented and commercial mindset while maintaining a primary technical focus.

Technical qualification in Electronics, Electrical Engineering, Electromechanics, Biomedical Engineering, Industrial Maintenance, or a related field. Minimum 3-5 years of experience in a field service, maintenance, or technical service role.

Experience with installation, maintenance, troubleshooting, and repair of technical or laboratory equipment. Commercial awareness and ability to identify customer service opportunities.

Fluent

Spanish (written and spoken). Working knowledge of English for technical documentation, training, and communication with international teams.

Experience servicing laboratory, scientific, pharmaceutical, or medical equipment. Knowledge of refrigeration systems, incubators, centrifuges, autoclaves, spectrophotometers, HPLC systems, or similar laboratory equipment.

Experience working with pharmaceutical, biotech, academic, or industrial laboratory customers. Knowledge of SAP C4C (Cloud for Customer) or similar CRM/Field Service Management systems is preferred. Ability to build long-term customer relationships Company car with private use permitted.

Private health insurance. Hotel and travel expenses covered during business travel. Comprehensive onboarding and product training.



Opportunity to work with leading laboratory and scientific equipment. Career development opportunities within a global life sciences organization.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. It enables medical devices that help a little boy hear his mom's voice for the first time.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.

EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. Avantor®, a Fortune 500 company, is a leading integral provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries.

Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries.

We set science in motion to create a better world. #

📌 Services Technician (Valencia)
🏢 7000 - Spain - VWR International Eurolab S.L.U.
📍 Valencia