OverviewIn this General Product Owner role, you define the vision, strategy, and roadmap for the Travel Claims Management product, coordinating a squad that bridges Business and IT.
You will orchestrate Guidewire Claims Centre, customer-facing and back-end solutions, and AI components to drive a consistent, impactful claims journey.
You'll shape the future of travel claims servicing at scale within a collaborative, innovative environment.
A key hook is leading digital modernization and automation to enhance customer experience across regions.
Compensaciones / Beneficiosequal opportunities employer
international travel may be required
sustainability initiative (tree planting for new recruits)
ResponsabilidadesDefine and lead the global product strategy and vision for the claims management system in travel insurance
Coordinate a cross-functional squad (Product Owner, IT Owner, BAs, Developers) and align business and IT
Manage the full product lifecycle from ideation to delivery, including backlog planning and prioritization
Oversee integration with Guidewire Claims Centre and other back-end and AI/GenAI components
Drive transformation initiatives to modernize offline claims processes and improve customer experience




Engage stakeholders across service hubs, cross-region teams, and external partners to ensure alignment with business goals
Decide on product increments and prioritise work across a standardized asset development approach
Promote the product internally and externally to widen adoption and roll-out across AXA Partners
Requisitos principalesProduct Owner/Manager experience with strong project management and agile methodologies
Experience working with IT teams and in multinational environments
Excellent Scrum-based backlog management and user story slicing skills
Strong stakeholder management with senior and peer-level stakeholders
Ability to explain complex concepts clearly and challenge business requirements
Professional work ethic aligned with AXA Travel insurance values and leadership behaviours
Willingness for occasional international travel
English proficiency (excellent)
Prince 2, Agile or equivalent qualification; Azure DevOps experience desirable; CSPO a plus
Stakeholder management
Clear communication
Negotiation and persuasion
Guidewire Claims Centre
AI/GenAI components integration
Agile tooling and rituals (Scrum)

📌 Travel Digital (España)
🏢 Axa Group
📍 España