Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.

We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you'll join a company in motion. We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes.

As a Software Engineer , you will be responsible for thedesign, development, deployment, and operation of business-critical features that add customer value. Quality, excellence, and agility drive our delivery processes and you will help us level these up. UsingNodeJS and Typescript back-end stacks, appropriate for each requirement, but always hosted onAWS , we build added value and resilient services on top of voice and fully integrate with ourcustomers' business critical tools (CRM, Helpdesk, E-Commerce, ...).

Create, design, develop, test, and monitor your code in production autonomously and reliably Collaborate with product managers, designers and other engineers to offer pragmatic solutions to real world problems and implement them end to end Work with your team to design high quality, secure,



and scalablesolutions and be accountable for their execution Obtain a good understanding of the business to provide relevant solutions to users and clients Mentor and promote tech growth within the teams Stay up-to-date on new technologies and architectures, demonstrate good judgment in their potential applications A little about you: You have at least 4+ experience in back-end development, using TypeScript & NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance. You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).

Experience working on frontend applications is a big plus, preferably with React. Value code simplicity, quality, performance and maintainability. Typescript/ Node.Js, Python, REST API/GraphQL APIs, Ruby/Rails, ReactAWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis Key moment to join Aircall in terms of growth and opportunities Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit Competitive salary package &

benefits DE&I; Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. If you would like more information about how your data is processed, please contact us. This role is a hybrid role and requires some regular in office time. Are you comfortable with being in the office 3 days per week? #

📌 Software Engineer* (Madrid)
🏢 Aircall
📍 Madrid