Application Support Analyst - Energy sector Shift: 9 AM-6:30 PM CEST (Mon-Thurs), 9 AM-3:30 PM CEST (Fri) Why YOU want this position At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Are you ready to help power the integral quality of life?

The Team: As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software applications. You will be responsible for troubleshooting, diagnosing, and resolving our user issues and will have the opportunity to work on cutting-edge Enverus software products.

Performance Objectives

Provide front-line support for software applications via email, phone, and video call within organization-level agreements. Ensure regular and predictable attendance for the designated shift, including rotating holiday support. Maintain deep product and technical knowledge to ensure accurate, high-quality support.





Participate in cross-training to broaden skills and improve collaboration and customer outcomes. Support special assignments and projects in partnership with Senior Analysts and Managers. Degree in Electrical Engineering or related field, or equivalent technical experience (preferred) ~2+ years of experience in application support roles or similar client-facing positions ~ Background in renewable energy project design or geospatial analysis, including tools such as Google Earth Engine, GIS platforms, or solar siting software (preferred) ~ Proficient in task and project management ~ Understanding of Python, FTP, and API fundamentals ~ Ability to work independently with a "Figure It Out" mindset ~ Proficient in English ~ General understanding of the power and electric markets, including congestion, its drivers, and impacts (preferred) ~ Experience in Power and Renewables (Solar, Wind, Utilities, Grid, or the general energy space) (preferred) ~ Experience with CRM platforms (e.g., Salesforce) and Atlassian tools (e.g., Jira, Confluence) (preferred) ~ Grafana and/or Databricks experience (preferred) ~ Proficiency with Microsoft 365 Suite (preferred) ~ Certifications such as ITIL, CompTIA+ (preferred)

📌 Solar Application Support Analyst - 26194D (Madrid)
🏢 Enverus
📍 Madrid