04 nov
|
Back Market
|
España
04 nov
Back Market
España
We're here to help make tech reliable, affordable, and better than new. We're a general marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Turns out refurbished tech is way better for the planet than new. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. The Care & Shipping Data Analytics team turns operational data into actionable insights to improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping. Our work helps teams make better, data-informed decisions across the business.
YOUR MISSION (IF YOU ACCEPT IT):Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping.
Be an active contributor to the strategy, by thinking beyond immediate analysis to understand the long-term implications of actionsCollaborate closely with business stakeholders : supporting their needs, sharing your analysis & recommendations in an impactful way to get their buy-inMaintain, update and improve the monitoring tools (SQL, Omni)Mentor business stakeholders on their data needsYOU ARE IN THE RIGHT PLACE IF:You are in Bachelor's or Master's degree in Business, Management or Engineering with specialization in data & analytics or equivalentYou have strong skills in data analytics,
visualization and modeling, including experience with SQL ; ideally with Omni, Google Analytics/Datastudio and AmplitudeYou are also interested in helping the business grow thanks to the data analyzed (project management/coordination skills)You have good communication skills and you are able to make your work accessible to a non-technical audienceYou know how to work in autonomyYou like to do concrete things and you are not afraid to get your hands dirtyYou are an amazing team player with whom it's always a pleasure to workYou are fluent in EnglishYou are looking for a 5-6 month full-time internship from January *
* based in BarcelonaYour current French university can provide an internship agreementABOUT THE INTERNSHIP:January **Duration : 6 monthsFull-time internship (35h/week)
Location:
Skill fit interview and live case study with a team member (45min)Video-call Interview with the Talent Acquisition Specialist (30 min)Cultural fit interview with the manager (30min)WHY SHOULD YOU JOIN US ? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it's one of the reasons we're such a high-scoring certified B Corp company (93.2). Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
📌 Data Specialist (España)
🏢 Back Market
📍 España