Requirements Icelandic : C2 level and advanced English Excellent communication and inter-personal skills both written and spoken User friendly PC skills: Office 365, CRM Database, and other internal platforms.
A problem-solving and solution-driven mentality A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach An open mind to changing priorities and business processes.
Affinity with Accommodation platforms Experience within customer service or contact center environments will be valued.
Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions Open Mindedness:



Considering and appreciating diverse perspectives and ideas, fostering collaboration Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits Contract : 38,5h/week (Monday to Sunday).
Salary: ** € gross/year Available shift: 09:***:00h Temporary Contract.
Holidays: 27 working days of holidays/year Benefits A multicultural and international working environment Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) Be part of an exciting industry leading department with great opportunities to learn and grow your career 3 weeks of Initial training and continued personal coaching

📌 Icelandic Speaking Customer Service Representative (España)
🏢 The lemon Consulting
📍 España