Representante de Éxito del Cliente (Customer Success Manager)Our client, a leading SaaS provider in the digital marketing space, is actively seeking a motivated and client-focused Representante de Éxito del Cliente (Customer Success Manager) to join their fully remote team, supporting clients across Spain. term relationships, and driving customer retention. Proactively engaging with customers to understand their business objectives and challenges.Monitoring customer health and identifying at?ins and business reviews with clients.Collaborating with sales, product, and support teams to advocate for customer needs.Driving adoption, usage, and overall satisfaction with our services.Gathering customer feedback to inform product development and service improvements.RequirementsProven experience in Customer Success, Account Management, or a similar client?Excellent communication,
presentation, and interpersonal skills in Spanish. Fluency in English is highly advantageous.Strong understanding of customer success principles and methodologies.Ability to analyze data, identify trends, and translate insights into actionable strategies.Proficiency in using CRM and Customer Success platforms (e.Salesforce, Gainsight, ChurnZero).
Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.Self?disciplined and organized to excel in a remote work setting.BenefitsCompetitive salary with performance?Comprehensive health insurance plan.Access to online learning resources and training.