At Isotrol we are international leaders in the technological transformationof the energy sector. For more than four decades, we have been at the forefront ofthe digitalization of renewable energy generation plants (solar photovoltaic, wind,BESS storage systems, and hybrid systems). Our solutions for monitoring, control (SCADA/Io T), data analytics, and grid integration currently manage gigawatts of renewable power worldwide.We are seeking to hire a Senior Service Manager - Support and Maintenance to assume full operational and strategic responsibility for the after-sales service and maintenance division of ourasset management systems.Lead the strategy, profitability, and excellence in the execution of support and maintenance contracts (preventive, corrective, and evolutionary) for Isotrol's general client portfolio.

Strategic Service Management and IT/OT Governance: Ensure strict compliance with critical SLAs and KPIs for services in renewable energy industrial environments.Leadership and Management of High-Performance Teams: Lead, mentor, and scale teams of support engineers.Executive Relations and Client Management (Technical Account Management): Lead technical and executive follow-up meetings.Financial Control, Profitability, and Continuous Improvement: Financial management of assigned maintenance contracts, monitoring margins and costs.Actively participate in the technical and financial definition of support proposals for new bids and projects.Promote the automation of support processes, the implementation of predictive monitoring tools,



and optimization based on frameworks such as ITIL / ISO . Degree in Computer Engineering, telecommunications, Industrial Engineering, or Electronics or similar.Experience (4-5 years or more in managing technical services, support, or operations (O&M; / After-Sales) in technology or industrial settings.Background in the renewable energy sector and hands-on experience with the operation of power generation plants.Proven track record in managing and governing corporate Service Desk platforms (such as Jira Service Management, Service Now, Redmine, or equivalent solutions). Proven track record in executive stakeholder management, commercial alignment, and negotiation of complex SLAs/contracts.Extensive experience in incident command and crisis management within critical infrastructure environments.

In-depth knowledge of SCADA systems, Io T platforms, and industrial communication protocols (e.ITIL v3 / v4 Certification (Expert or Managing Professional level) is strongly desirable.Formal training or certification in Project Management (PMP / PMI) or Service Management (ISO ) is a plus / will be highly valued.Solid understanding of network architecture, industrial cybersecurity (OT), and hybrid infrastructure (cloud and on-premise) applied to energy monitoring systems.

Languages: Spanish: Native or bilingual proficiency (C2).

English: Mandatory for fluent technical and commercial interlocution with international clients. Flexible working hours at the start and end of the working day.Remote working availability.

📌 Support & Maintenance Project Manager (Sevilla)
🏢 Isotrol
📍 Sevilla