OverviewIn this role you drive customer success for Veeva RIM in Europe, combining regulatory knowledge with product expertise.
You advocate for customer needs to shape roadmaps around Submissions, Submissions Archive, and Publishing.
You educate customers and represent the product in communities and events, translating complex requirements into actionable insights.
You work with cross-functional teams to deliver valuable content and ensure successful deployments.
This is an opportunity to shape regulatory tooling for life sciences across regions and time zones.
Compensaciones / Beneficiosremote work
Work Anywhere
competitive total compensation
potential bonus and/or stock bonus
ResponsabilidadesServe as the product evangelist for Veeva RIM, focusing on Submissions, Submissions Archive, and Publishing use cases
Stay current with features and roadmap direction and communicate future vision
Educate Veeva RIM customers across communities and forums
Engage with stakeholders to convey roadmap and vision
Contribute to best practices and process recommendations within the RIM suite
Advocate for future product innovations based on customer needs
Gather, analyze, and prioritize feedback into problem statements for roadmap and release planning




Collaborate with Product teams to produce content and resources for releases
Provide cross-functional support to Services, Strategy, Sales, and Product Support
Requisitos principales3+ years in regulatory life sciences (Regulatory Operations, Regulatory Affairs, or related) with related roles
Experience in consulting, solution consulting, support, or business liaison
Experience using/implementing RIM applications with document management, submissions, publishing, and archiving
Ability to translate customer needs into clear problem statements for business and technical stakeholders
Ability to interpret technical specs for end users and business teams
Experience interacting with customers and internal teams in person or remote
Strong analytical and English communication skills
Self-directed, proactive team player
Willingness to travel up to 15%, including travel to the USA
Based in Europe and able to work across time zones
proactive
customer-focused
strong communication
RIM applications and processes
document management
submission building, publishing, and archiving of electronic submissions

📌 Product Expert (España)
🏢 Veeva Systems
📍 España