OverviewIn this role you partner with a portfolio of Gartner clients to ensure they derive value that exceeds their investment.
You will build and manage relationships from senior leaders to professionals, understand their business priorities, and propose actions that drive high value, retention, and ROI.
You will work closely with internal Gartner teams to maximize delivered value and support clients throughout their Gartner journey.
This position sits at the intersection of customer success and AI-driven insights, offering a meaningful impact on client outcomes and Gartner's mission.
Compensaciones / Beneficiosworld-class benefits
competitive compensation
hybrid work environment
adaptable work options
engaging community
growth opportunities
ResponsabilidadesBuild and manage relationships with existing clients across business functions and seniority levels




Regularly engage with clients virtually to understand priorities and propose a value-focused program
Identify and surface client business priorities to guide service delivery
Collaborate with internal Gartner colleagues to maximize value delivered to clients
Drive client retention and ROI through proactive guidance and action plans
Requisitos principales3+ years relevant professional experience
Fluent in French & English at business level
Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
Bachelor's degree preferred
communication
collaboration
prioritization
critical thinking
influencing

📌 Client Success Manager (España)
🏢 Gartner
📍 España