OverviewIn this role you will own renewal strategy for strategic accounts, securing ongoing contract revenue and supporting new sales within existing buying centers.
You will coordinate with internal teams to meet client needs and drive successful renewals, contributing to a stable revenue base.
You'll manage the renewal lifecycle and provide insights to mitigate high-risk accounts.
This position offers collaboration with cross-functional teams and the opportunity to strengthen client value realization at scale.
Compensaciones / BeneficiosComprehensive Healthcare Plans for you and your family
Paid Time Off (30 days a year)
Meal Vouchers
Retirement Plans
Education Benefits
Family Care Benefits & Caregiving Support
ResponsabilidadesOwn renewal strategy for assigned strategic accounts and execute renewal plans
Provide monthly risk-focused reports with turnaround strategies
Ensure client training and product utilization through collaboration with Product Training Specialist
Oversee renewal lifecycle (pricing, contracting,



invoicing, and support) to address client concerns promptly
Support new sales into existing accounts to maximize client ROI
Identify opportunities for increased revenue within accounts (upselling/cross-selling) and coordinate with sales team
Requisitos principalesMin 2-4 years of proven success in customer engagement or sales
Exceptional written and verbal communication skills
Ability to multi-task and meet tight deadlines in a fast-paced, collaborative environment
Excellent project management and organizational skills with attention to detail
Proficient in Microsoft Office suite & Google Drive
Bachelor's degree
Proficiency in English and at least one of Italian, Spanish or French
Strong written and verbal communication
Multitasking and prioritization
Collaborative mindset
Attention to detail
Microsoft Office suite
Google Drive

📌 Client Engagement Specialist (España)
🏢 Dow Jones
📍 España