OverviewIn this role, you join the Integral Service Installation Team to build a world-class service organization for our Netherlands branch.
You will perform on-site hardware installation, racking, cabling and initial validation, while coordinating with engineering for seamless integration.
You provide first-line technical support and handle service tickets, with travel to client sites as needed.
You will shape the implementation and troubleshooting process to ensure reliable, enterprise-grade server solutions for diverse customers.
This role offers hands-on impact in a fast-paced, international service environment.
ResponsabilidadesPerform physical installation, rack and stack, cabling and networking of data center hardware
Assist with implementing server, storage and network equipment
Coordinate with engineering to ensure seamless hardware integration
Ensure hardware installed per specifications and conduct post-installation testing
Provide first-line technical support to end users via phone, email and ticketing system
Escalate complex issues to higher-level teams as needed




Travel locally and internationally to installations and on-site problem solving
Requisitos principales5 years of experience servicing complex X86 systems in a datacenter environment
Bachelor's degree in Computer Science / Computer Engineering / Electrical Engineering (or comparable level)
Strong English; Dutch is a plus
Good understanding of Windows and Linux environments
Knowledge of scripting (Bash, PHP, Python) is a plus
Strong diagnostics and hardware analytics; understanding BIOS and drivers issues
Hands-on experience with enterprise-grade server hardware
Willingness to travel up to 40 km around 's-Hertogenbosch and to client sites
Ability to work in a fast-paced, solution-oriented, team-based environment
Onsite customer service mindset
experience with on-site break/fix scenarios
Basic understanding of data center cabling and networking
strong communication
team player
proactive problem solving
Windows
Linux
BIOS and driver troubleshooting

📌 Solution Engineer (España)
🏢 Supermicro
📍 España