03 nov
|
Emerson Electric
|
España
03 nov
Emerson Electric
España
We are seeking a forward-thinking leader to manage Field Service Engineers team. The Service Manager Measurement Solutions is responsible for leading and developing a team of Field Service Engineers to deliver the full portfolio of Measurement Solutions Lifecycle Services, including start-up and commissioning, on-site and remote support, maintenance contracts, walkdowns, calibrations, factory repairs, and after-sales services.
The Service Manager also drives value creation across the installed base by identifying customer needs, connecting them with service solutions, and fostering collaboration between customers, sales teams, and service professionals. In addition, this leader plays an active role in strengthening key customer relationships and promoting Emerson's service capabilities, while ensuring compliance with safety, quality, and ethical standards.
In this Role, Your Responsibilities Will Be:Team LeaderEnsure Field Service Engineers maintain the required technical, safety, and medical certifications, training, tools, equipment, and spare parts needed to deliver services safely and effectively.
Develop the technical competence and professional capabilities of the service team.
Provide leadership, coaching, and supervision to direct reports. Drive customer engagement to enable Lifecycle Services growth.
Proactively identify and develop service/product opportunities that create customer value and support business growth.
Ensure LCS opportunities are properly qualified and recorded in CRM, and quotations are accurate and delivered on time.
Ensure operational excellence across all Lifecycle Services activities, meeting customers, quality, safety,
and business objectives.
Plan and allocate service engineering resources to meet customer demand, utilization targets, and business priorities.
Ensure timely reporting of service activities and timely invoicing in line with contractual requirements.
Manage service financial performance, ensuring profitable growth and effective use of resources.
Support warranty and sales-related issues in coordination with the BU and the Customer Care team.
Ensure compliance with Emerson's Ethics Policy, Trade Compliance, and Quality Management procedures across all business activities.
You use financial analysis to generate, evaluate, and act on strategic options and opportunities. You balance strategic thinking with disciplined execution, maintaining focus on business value, stakeholder adoption, and sustainable operational ownership beyond project completion.
For This Role, You Will Need:Bachelor's degree in engineering (preferably in mechanical, electronics, computer science), or skilled worker with relevant experience.
Technical background in industrial services combined with proven experience building, managing, and leading high-performing teams.
Act as a facilitator between sales, customers, and service execution teams, ensuring alignment and effective communication.
Fluent in Spanish and English – written and spoken.
Car driving license (class B) and availability to travel (this position requires travel, estimated at *% of the
working hours
). Good knowledge of Microsoft Office applications (Excel, Word and PowerPoint)Preferred Qualifications that Set You Apart:Excellent organizational, communication, and collaborator management skills.
Analytical approach with the ability to assess trade-offs and make data-informed decisions.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. ABOUT EMERSON ( is a general leader in automation technology and software. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. No calls or agencies please.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.
📌 LED Service Manager (España)
🏢 Emerson Electric
📍 España