ABOUT GREYSTARGreystar is a leading, fully integrated general real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Greystar was founded by Bob Faith in ***
* to become a provider of world-class service in the rental residential real estate business. To learn more, visit DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.
A continuación, encontrará un desglose completo de todo lo que

se requiere
de los posibles candidatos, así como la forma de presentar su candidatura.

JOB DESCRIPTION
Key Role ResponsibilitiesWorks as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Supports the creation of a positive, memorable experience for residentsDelivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Supports events and activities within the CommunityEstablishes and maintains relationships with University clients.
Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.




Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
Undertakes marketing activities such as attending open days and leafleting to promote the property.
Assists with summer Community preparations, including move-in and move-out processes.
Participates where required in an on call roster to provide out of hours emergency support for the Community.
Knowledge & QualificationsGood level of general educationProficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)A knowledge and understanding of UK Health and Safety requirements and legislationExperience & SkillsEssentialExcellent customer service skills and significant experience in a customer facing service delivery role.
Fluent English verbal and written communication skillsExcellent organisation skills with the ability to multi task and prioritiseNumerical skills necessary to complete the above activitiesSelf and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audienceFlexible approach to work and adaptable to thrive in a changing environment. If you receive suspicious requests, please report them immediately to #J-*-Ljbffr

📌 Customer Care Assistant (España)
🏢 Greystar Worldwide
📍 España