Job Description

You own the what. Engineers own the how and when. Our AI agents build inside both.

We’re looking for a Senior Product Owner who decides what the product does and writes it down so precisely that nobody has to guess. That’s why this role carries more weight in our team than almost anywhere else.

You’ll learn from users alongside our User Research Lead, check what the product actually does, write the specs and working mockups it’s built from, and stay with every release until it’s live and measured. Because every product runs on a shared platform, your best decisions don’t stay in one product. They become capabilities that every product after it gets for free.

What you’ll build and own

- Discovery in partnership. Work hand in hand with our User Research Lead on interviews, demos and working sessions with customers and users. Together, you’ll turn what you hear into dated findings: what was said in users’ own words, what it proves, and what it doesn’t. You own what happens next: every point a customer raises is shaped into scope, routed or recorded.
- Truth before decisions. Before you shape a request, check it against reality. Reproduce it in the app,



read the code, query the data, read the logs. “Not reproduced” is a finding too.
- The roadmap and the reasoning. Own the roadmap as a sequence of phases, each with a clear purpose, guardrails and open questions. When the answer isn’t obvious, write the proposal first, then log the decision and why.
- Specs and mockups built from directly. Write specs at story depth, with who it’s for, how we’ll know it worked, Given/When/Then acceptance criteria including the edge cases, and an explicit not in scope. Build the mockup as a working HTML prototype on our design system.
- Delivery at AI speed. Write tickets an AI agent can close without asking anyone. Answer questions the same day, push every decision back into the spec, review changes as they land, and ship in small, complete, versioned phases.
- The words and the outcome. Own every label, empty state, error message, Help Center article and What’s New. Measure outcomes against success criteria agreed with the customer, and be honest when there’s no baseline yet.

📌 Senior Product Owner (Madrid)
🏢 SGS
📍 Madrid