Ready for a Career Move to Sunny Madrid? Join us as a Customer Service Agent – Banking! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.

Role & Location Overview

Role: Customer Service Agent – Banking

Location: Madrid, Spain

Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in!

Schedule & Working Hours

Shift: Afternoon Shift (15:00 – 22:00)

Weekly Hours: 38.5 hours per week

Salary & Benefits Package

Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)

Language Allowance: Includes a dedicated €129.27/month language bonus

Sunday Premium:



Additional €1.92 gross/hour for Sunday shifts

Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!

Who We Are Looking For

Education: High school education (Bachillerato) or equivalent

Languages: Fluent command of German and Spanish (both oral and written)

Skills: Strong communication, teamwork, collaboration, and intermediate computer skills

Experience: Previous experience in banking customer service or account management is a big plus!

Start Date: November 2, 2026

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📌 Customer Service Agent – Banking | Madrid, Spain | German & Spanish
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