Tort Experts is a remote-friendly role focusing on claimant engagement and retention. You will do high-volume outbound calls, SMS and email outreach, and warm-transfer non-responsive claimants to the Medical Review team or partner firms. The role emphasizes clear communication, compliance, and timely updates within the CRM. Experience in call centers or intake roles and comfort with 80–150 outbound calls daily are valued, along with bilingual English/Spanish capabilities and a solid home-office