About the Role

Our client, a prominent innovator in medical technology, is seeking a dedicated Remote Medical Equipment Support and Maintenance Technician to join their expanding team. This role is crucial for providing high-level technical support and guidance for a range of sophisticated medical devices used by healthcare facilities. Operating from a remote-first environment based in or near Salamanca, Castile and León, ES , you will be the primary point of contact for troubleshooting complex equipment issues, assisting field service engineers, and ensuring the optimal functionality of vital medical technology. The ideal candidate possesses a strong background in biomedical engineering or electronics, coupled with exceptional problem‑solving abilities and outstanding communication skills. You must be adept at interpreting technical documentation, diagnosing issues through remote diagnostics, and guiding users or technicians through intricate procedures. This position offers a unique opportunity to contribute to patient care by ensuring the reliability of cutting‑edge medical equipment, all while enjoying the flexibility and autonomy of remote work. Our client is committed to fostering a collaborative and supportive virtual workplace.

Key Responsibilities

- Provide remote technical support for the installation, calibration, troubleshooting, and maintenance of various medical devices.
- Assist on‑site field service engineers and clinical staff with complex diagnostic procedures and repairs.
- Analyze equipment performance data and error logs to identify root causes of issues.
- Guide users through standard operating procedures and basic troubleshooting steps.
- Document all support activities, resolutions, and equipment status accurately.
- Collaborate with R&D; and engineering teams to provide feedback on product performance and potential improvements.
- Ensure compliance with regulatory standards (e.g., FDA, CE) and internal quality management systems.
- Develop and update technical documentation, including user manuals and troubleshooting guides.
- Monitor equipment performance trends and proactively identify potential failure points.
- Respond effectively to critical equipment issues to minimize disruption to healthcare services.

Requirements

- Bachelor's degree in Biomedical Engineering, Electronics Engineering, or a related technical field, or equivalent practical experience.
- Minimum of 3 years of experience in the maintenance and support of medical equipment.
- Strong understanding of medical device technology, including electronic, mechanical, and software components.
- Proficiency in using diagnostic tools and interpreting technical schematics.
- Excellent remote communication and interpersonal skills, with the ability to explain technical concepts clearly.




- Proven ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Familiarity with regulatory requirements in the medical device industry.
- Strong analytical and problem‑solving capabilities.
- Proficiency with remote support software and collaboration tools.
- Must be legally authorized to work in Spain and reside in a suitable location for remote work such as Salamanca, Castile and León, ES .

Benefits

- Competitive salary and potential for performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and advanced technical training.
- Be part of a mission-driven company impacting healthcare technology.
- Flexible working hours in a remote work environment.
- Access to state-of-the-­art medical technology.
- Supportive and collaborative remote team culture.
- Company-provided equipment and software for remote work.

Our client, a leading innovator in medical diagnostic equipment, is searching for a highly competent and dedicated Ingeniero de Soporte Técnico Remoto para Equipos de Diagnóstico Médico . This is a fully remote position, requiring you to leverage your technical expertise to assist healthcare professionals and service engineers worldwide. You will be the first point of contact for troubleshooting complex technical issues related to our advanced medical devices, providing remote guidance and solutions. Your role is pivotal in ensuring the accurate and reliable functioning of diagnostic equipment, directly impacting patient care. This position offers the flexibility of remote work combined with the deep satisfaction of contributing to the healthcare sector's technological advancements. The ideal candidate possesses excellent diagnostic skills and a passion for technology in medicine.

About the Role

Our client, a leading innovator in medical diagnostic equipment, is searching for a highly competent and dedicated Ingeniero de Soporte Técnico Remoto para Equipos de Diagnóstico Médico . This is a fully remote position, requiring you to leverage your technical expertise to assist healthcare professionals and service engineers worldwide. You will be the first point of contact for troubleshooting complex technical issues related to our advanced medical devices, providing remote guidance and solutions.



Your role is pivotal in ensuring the accurate and reliable functioning of diagnostic equipment, directly impacting patient care. This position offers the flexibility of remote work combined with the deep satisfaction of contributing to the healthcare sector's technological advancements. The ideal candidate possesses excellent diagnostic skills and a passion for technology in medicine.

Key Responsibilities

- Provide remote technical support to customers and field service engineers for medical diagnostic equipment.
- Diagnose and troubleshoot hardware, software, and connectivity issues related to medical devices.
- Guide users through complex procedures for calibration, maintenance, and repair.
- Document all technical issues, resolutions, and customer interactions accurately in the CRM system.
- Collaborate with R&D; and product teams to provide feedback on product performance and potential improvements.
- Develop and maintain technical documentation, FAQs, and knowledge base articles.
- Stay updated on the latest advancements in medical diagnostic technology and company products.
- Assist in remote software updates and system configuration for deployed devices.
- Escalate critical issues to appropriate internal teams when necessary.

Requirements

- Bachelor's degree in Biomedical Engineering, Electrical Engineering, Computer Science, or a related field.
- Proven experience in technical support or field service for medical devices, particularly diagnostic equipment.
- Strong understanding of electronic systems, medical software, and networking principles.
- Excellent analytical and problem‑solving skills with a methodical approach to diagnostics.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Proficiency in using remote access tools and ticketing systems.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
- Fluency in Spanish and English is required.
- Knowledge of regulatory requirements for medical devices (e.g., FDA, CE) is a plus.

Benefits

This position offers a competitive salary and a comprehensive benefits package, including excellent health, dental, and vision insurance. The fully remote nature of the role provides an outstanding work‑life balance. Our client is committed to employee development, offering access to continuous training, professional certifications, and opportunities to work with cutting‑edge medical technology. You will be part of a mission‑driven organization that plays a vital role in general healthcare. Additional benefits include a technology stipend for your home office and potential for career advancement within a growing international company.

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📌 Técnico de electromedicina (m/h/x) (Granada)
🏢 Manpower España
📍 Granada