About The Role

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Within Swiss Re's IT Resilience organisation, we are looking for an experienced Senior Product Owner to drive the evolution and delivery of our Service Asset and Configuration Management (SACM) products. Our SACM ecosystem provides trusted information about Swiss Re's technology landscape, supporting IT resilience, operational decision-making, risk management and regulatory compliance.

Built around ServiceNow CMDB, custom backend services, APIs and automated data integrations, it manages complex IT assets, their attributes, relationships and dependencies. You will translate strategic priorities into product roadmaps, own delivery and operational service outcomes, and work closely with a multidisciplinary team to deliver meaningful business value.

We are looking for someone who combines strong product ownership, technical understanding and stakeholder leadership, confidently navigating organisational requirements and technical complexity while helping modernise SACM capabilities through automation and AI.

Key Responsibilities

- Drive Product Strategy, Planning & Agile Delivery: Evolve the SACM product roadmap in alignment with strategic direction and enterprise priorities. Own quarterly planning, backlog prioritisation and Agile delivery, ensuring clear requirements, acceptance criteria and measurable outcomes while balancing business value, risk, technical debt and operational needs.
- Understand and Shape Technical Solutions: Develop and maintain an in-depth understanding of the SACM technical ecosystem, including custom backend services, database structures, CI data models, attributes, relationships,



APIs and integrations. Contribute to solution design, assess technical implications and constructively challenge engineering proposals to ensure scalable, maintainable solutions.
- Advance Configuration Management & Data Governance: Drive improvements to CI modelling, onboarding, lifecycle management, dependency mapping and CMDB coverage, strengthening data quality, completeness, ownership and governance in alignment with enterprise standards.
- Lead Business Analysis & Stakeholder Engagement: Build strong relationships across business and technology functions, eliciting, analysing and challenging requirements. Manage demand and expectations, translate business needs into coherent end-to-end solutions and communicate product priorities, progress and risks.
- Champion Innovation & Continuous Improvement: Identify opportunities to simplify, automate and modernise SACM capabilities, including AI-enabled solutions and intelligent automation. Incorporate high-value initiatives into the roadmap while ensuring alignment with enterprise architecture, security and responsible AI principles.
- Ensure Operational Excellence, Performance & Compliance: Take accountability for product service outcomes, reliability, risk remediation and technical debt management. Define and monitor product KPIs and measures of success,



using performance insights to drive improvements while supporting audit, security and regulatory requirements.

Desired Skills

- Product Management & Agile Delivery: Strong product management capabilities, including strategic prioritisation, Agile methodologies, value-based decision-making and familiarity with Azure DevOps, Confluence or comparable tools.
- Technical Acumen & Data Modelling: Ability to understand and critically evaluate backend architectures, relational databases, data models, APIs, microservices and enterprise integrations.
- Business Analysis & Requirements Engineering: Strong analytical capabilities to translate complex business needs into clear functional specifications, user stories and acceptance criteria, with an understanding of technical feasibility.
- Technology & Governance: Awareness of cloud technologies, automation and emerging AI capabilities, alongside familiarity with IT service management, operational risk and regulatory environments.
- Ownership & Execution: Demonstrates independence, accountability and the ability to manage priorities, dependencies and delivery risks through to completion.
- Analytical Thinking & Decision-Making: Evaluates complex problems, challenges assumptions and makes pragmatic, evidence-based decisions balancing business value, risk and technical constraints.
- Communication & Stakeholder Management: Communicates effectively across technical and business audiences, builds trusted relationships and influences decisions across organisational boundaries.
- Collaboration & Adaptability: Works constructively with multidisciplinary teams, demonstrates intellectual curiosity and embraces new technologies and approaches.

Advantageous

- Configur

📌 Senior Product Owner (Madrid)
🏢 Swiss Re
📍 Madrid