We're hiring: Danish-speaking Onboarding Manager

La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.

OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain. We're looking for a Danish-speaking Onboarding Manager to guide new Danish business clients from signed application to fully active account, working from our office in Málaga's financial district.

What you'll do

-

- Guide new Danish business clients through the onboarding process, from application to account activation

- Be the client's main point of contact during onboarding by phone and email

- Collect and check client information and documents, and follow up on anything missing

- Work closely with sales, compliance and customer support to keep applications moving

- Make sure clients are set up correctly and know how to get started with their account and cards

- Track applications and keep case notes up to date in our CRM

- Spot bottlenecks and suggest improvements to make onboarding faster and smoother





What we're looking for

-

- Fluent Danish and good English, written and spoken

- Experience in onboarding, customer success, account management or a similar client-facing role

- Highly organised, detail-oriented and good at managing many cases at once

- Clear, friendly communicator who keeps clients informed and motivated

- Proactive and solution-oriented, with a strong sense of ownership

- Based in Málaga or willing to relocate

Nice to have

-

- Experience from fintech, banking, payments or B2B xqbhyrx services

- Basic familiarity with KYC or document checks (we'll train you)

What we offer

-

- A key role in a fast-growing, multi-country fintech

- Hybrid setup: 3 days in our Málaga office, 2 days from home

- Modern office in Málaga's financial district with an international team

- Full training and onboarding into financial services

- Room to grow into team lead, customer success or operations roles

- Competitive salary based on experience

📌 Danish-speaking Onboarding Manager (Málaga)
🏢 OneMoneyWay
📍 Málaga