Job Summary The server/attendant must provide friendly, efficient service of food and beverages & retail desired by guests and then collecting accurate payment. Overall Responsibilities Serve food and beverages, and/or assist in all store operations (Marketplace and MarketplaceBeach) while maintaining the highest quality service standards and hospitality for all guests. The server/attendant must maintain the work area and equipment in a clean and operational status, follow up cash handling procedures self-cashier, complying with Marriott's standards of food handling and food service at all times. JOB REQUIREMENTS
* Bachillerato diploma or higher
* Or Título de un centro de enseñanza en Hostelería/Restaurante.
* Previous F&B; and Retail experience is a plus
* Experience in a hotel or related field preferred
* English is required
* Exerting up to 20 kg of force occasionally and/or up to 9 kg of force frequently or constantly to lift, carry, pull, push or otherwise move objects
* Poseer el "Carné de Manipulador de Alimentos".
* Rotate all F&B; and Retail outlets (EL Med, Beach Side, La Tapería, Market Place and Market Place Beach and other future openings in F&B; and Retail)
* Flexibility to work on different shift as am, pm, weekends and holidays. Profile of qualifications Good communication skills, outspoken, enthusiastic, open-minded, polite, warm friendly with a natural smile, calm, professional disposition, responsible, self confident, good organisational skills, presentable appearance, team player, able to entertain, able to work under pressure, reliable, dependable, honest, adaptable and a positive attitude which reflects the passion to create incredible vacation experience Essential skills
* Hospitable and outgoing mentality
* Good communication skills
* Service and detail oriented




* Accurate Tools & Equipment Items include but are not limited to: wine opener, telephone, point of sale system, calculator, carpet sweeper or vacuum, mop, coffee and espresso machines, juice machines, credit card reference checking systems Functions & duties
* Approach every guest and associate in a friendly, service-oriented manner
* Maintain regular attendance in compliance with the Marriott standards, as required by scheduling will vary according to the needs of the hotel
* Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working
* Comply at all times with the Marriott standards and regulations to encourage safe and efficient hotel operations
* Check work place assigned to you prior to opening for proper set up and cleanliness
* Handle station assigned to you, do not leave the floor except with permission of your supervisor
* Be knowledgeable of all menu items, their garnish, contents, preparation methods and prices
* Be knowledgeable off all Retail products and prices
* Be prepared to answer any guest question about the menu in a direct, concise way
* Know use records
* Be aware of daily specials and '86' items
* Smile and greet guest upon arrival
* Speak to guest in a warm, friendly and courteous manner. Use their name as often as possible
* Avoid slang and hotel jargon
* Serve guest order promptly and according to service standards




* Be able to operate the point of sale equipment ( Squirrel ). No voids or deletes, reprints of checks etc. without management approval
* All food and beverage orders must be pre-rung in the Squirrel. No F&B; items must be given out without a check
* Follow guest order procedures as trained, write neatly and clearly on the guest check. Repeat guest order at all times
* Know proper beverage, liquor and wine service
* Buss all tables with attention to following areas:
* Table top dry and non sticky
* Pick up litter
* Ashtrays clear and clean after max. 2 butts and after each table service
* Table accompaniments reset and clean according restaurant procedure
* Maintain two clean side towels at all times. One should be damp for cleaning table tops and a dry towel for wiping chairs Proper bussing procedures
* Glassware will not be stacked in glassware
* All silverware will be flat on tray, not dishes
* All condiments are returned to their proper place in side stands or aisle
* All soiled ashtrays will be replaced with clean ashtrays taken to utility, never empty the ashtray at the table
* Trays to be well balanced
* Always back trough doors, never kick
* Always stop when someone crossed your path, be alert to everyone, welcome guest at al time.
* In case of guest complain use the P.
L.
E.
A.
S.
E.
D. process to do everything in your response procedure to ensure that the guest is delighted.
* Understand empowerment principles to ensure guest satisfaction. Think of creative ways to say YES
* Gather and implement all tools for running shift, e.g. pen, wine opener and lighter
* Ensure that all side work is done on daily basis
* Make us of up selling and suggestive selling techniques to increase guest satisfaction and sales
* Responsible for

📌 Server Temporary (Marbella)
🏢 Marriott Vacations
📍 Marbella