Do you have experience in administration? Would you like to be part of a multinational company? If you are quick to learn new processes, enjoy teamwork, and are a versátil person, this could be your opportunity We are looking for an Administrative Support Specialist for the Customer Service Department of a leading multinational company in the Retail sector, located in Montcada i Reixac.

Responsibilities:
* Managing customer inquiries and providing support through various social media platforms and contact channels.
* Handling complaints and inquiries related to physical stores and online sales.
* Providing telephone support to customers in Spanish and Catalan; English proficiency is considered an asset.
* Demonstrating strong empathy, a proactive attitude,



and a commitment to resolving customer needs with excellence.
* Maintaining clear and effective written communication.
* Experience with social media platforms at user level is desirable, along with the ability to work efficiently across multiple systems simultaneously.

Requirements:
* Previous experience in administrative or customer service roles.
* Strong organizational and communication skills.
* Ability to work in a dynamic, team-oriented environment.
* Proficiency in English and/or German will be highly valued. #J-18808-Ljbffr

📌 Administrative Assistant | English/German (Cataluña)
🏢 Adecco
📍 Cataluña