03 nov
|
Cross Border Talents
|
Calpe
03 nov
Cross Border Talents
Calpe
About the Role
We are recruiting for a Spanish-speaking Customer Advisor to join an international customer experience team in Athens, Greece. You can work remotely, from a modern office, or a mix of both, and a full relocation package is provided to support your move.
Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
No prior experience is required. Full paid training is provided from day one, making this an ideal starting point for a career in customer experience.
Key Responsibilities
- Handle inbound customer enquiries in Spanish by phone, email and live chat
- Resolve issues, provide accurate information and escalation cases where needed
- Record all interactions accurately in the CRM system
- Deliver a consistently professional, high-quality customer experience
- Work with your team to meet and exceed customer satisfaction targets
Requirements
- Native or fluent Spanish (C1/C2), essential
- Fluent English (team working language)
- 0–2 years of experience in customer service,
retail, hospitality or any client-facing role (entry-level candidates welcome)
- Clear, empathetic and professional communication
- Able to work independently remotely and within an office team
- Positive, solution-focused attitude
- EU work authorisation, or eligibility for visa sponsorship
What's on Offer
- Full relocation package: flights, accommodation support and settling-in assistance
- Adaptable work model: remote, on-site or hybrid
- Competitive salary plus performance bonuses
- Paid annual leave plus Greek public holidays
- Structured onboarding and ongoing training
- Multicultural, international team
- Clear career progression paths
Why Athens? xqbhyrx
Athens combines rich history, Mediterranean weather, excellent food and a fast-growing international tech and customer experience sector. The relocation support takes care of the logistics, so you can focus on settling in.
📌 Spanish-Speaking Customer Advisor –GREECE (Calpe)
🏢 Cross Border Talents
📍 Calpe