We are looking for a Catalan and Spanish speaking
Customer Service Agent to join a banking support team in Valencia,
Spain. The role offers morning shifts from 08:00 to 16:00, starting
on site with a transition to hybrid working after the initial
learning period. The expected start date is 2 November 2026. Main
responsibilities Support banking customers in Catalan and Spanish.
Answer customer enquiries, provide clear information and help
resolve issues. Record customer interactions using internal
systems. Work with your team to deliver a positive customer
experience. What we are looking for Fluent Catalan and Spanish,
both spoken and written. High school education (Bachillerato) or
equivalent. Good communication and teamwork skills. Intermediate
computer skills. Availability to attend 25 days of mandatory




on-site training in Rivas, Madrid. Previous experience in banking
customer service or management is valued. What we offer Gross
annual salary of €16,919.84 (€1,409.98 gross per month). Language
allowance of €129.27 gross per month. Additional payment of €1.92
gross per hour for Sundays worked. Comprehensive training. Hybrid
working after the initial learning period. Candidates may also be
considered for opportunities in Madrid. Please note that applicants
must already have the right to live and work in Spain. If you are
interested in this opportunity, please send us your
CV.

📌 Catalan and Spanish Speaking Customer Service Agent inBanking Valencia
🏢 Cross Border Talents
📍 Valencia