Be part of a culture that pursues and celebrates excellence and drives innovation where success is a shared journey from a One Microsoft approach. As a Senior Software Engineer , you will join the Windows Commercial Acceleration Engine (WCAE) Team as part of the Windows Ecosystem and Commercial Engagement (WECE) organization in Windows + Devices. Windows Commercial Acceleration Engine is building a forward-deployed engineering capability that works directly with strategic enterprise customers to solve their most consequential Windows technical challenges. In this hands-on engineering role, you will work directly with strategic enterprise customers to identify, diagnose, and resolve their most complex Windows challenges to improve their install base health. You will apply broad technical expertise across device provisioning, deployment, device management, OS and update management, application management, performance, reliability, and security. You will leverage telemetry, logs, code, scripts, configurations, policies, and engineering systems to investigate and move complex issues from discovery to measurable resolution. Success in this role will be defined by remediating the customer as well as turning successful solutions into re-usable packaged solutions, diagnostic tools, product improvements, and implementation guidance that will benefit many more customers and strengthen Windows at scale. You will collaborate closely with customers, field teams, and Windows product engineering. This work will be pivotal to the success of the Windows Commercial business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more.



Lead forward-deployed customer engagements to improve the install-base health of strategic Windows commercial customers with hands-on technical engagement. Embed with strategic enterprise customers to rapidly understand their business priorities, complex environments, operational constraints, and diagnose Windows deployment, management, update, application, performance, reliability, and security issues, and develop customer-specific strategies. Develop technical prototypes, automation, tools, scripts, utilities, configuration changes, and implementation approaches. Collaborate with Windows, Intune, and other product engineering teams to investigate complex cross-product issues and drive product fixes, supportability changes, and telemetry enhancements supported by actionable customer evidence including detailed reproduction information, logs, etc. Help restore customer confidence in Windows and strengthen the role of Windows in customers’ future endpoint, security, management, and AI-platform strategies. Build trusted relationships with customer technical leaders, Microsoft field teams, and product engineering teams. Communicate technical findings, tradeoffs, risks, decisions, and progress clearly to customer engineers, IT leaders, Microsoft field teams, product engineers, and executives. Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. Ability to meet Microsoft,



customer and/or government security screening requirements are required for this role. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Bachelor’s Degree in Computer Science, Engineering, Data Science, Math, Business, or a related field AND experience in engineering, product or technical program management, product development, technical consulting, or solution delivery. Technical knowledge of enterprise Windows environments, including several of the following areas: device provisioning and deployment, device management, OS and update management, application management, performance, reliability, and security. Experience troubleshooting complex technical issues using data, logs, diagnostic tools, and structured problem-solving methods. Experience building or modifying scripts, automation, diagnostic tools, prototypes, reference implementations, or production-quality technical solutions. Experience in a Forward Deployed Engineering, customer-facing software engineering, field engineering, technical consulting, escalation engineering, support engineering, or solutions architecture role. Experience with Microsoft Consulting Services, Industry Solutions, Customer Success, FastTrack, or a comparable enterprise technology consulting organization. Deep experience with Windows, Microsoft Intune, Windows Autopilot, endpoint security, or Windows performance and reliability. Experience with PowerShell, Microsoft Graph, Windows Performance Analyzer, Windows diagnostic tooling, Azure DevOps, GitHub, or comparable engineering and automation technologies. Software Engineering IC4
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📌 Senior Software Engineer (España)
🏢 Microsoft
📍 España