OverviewIn this role you will define how commercial processes, data and GTM systems should work across Revenue Operations, business and Technology.
You will translate business needs into scalable designs, and partner with Technology and external providers to deliver improvements.
You'll standardize processes, own data structures, and guide cross-functional design and implementation.
The opportunity focuses on driving efficiency, data quality and adoption of standardized commercial practices.
ResponsabilidadesAssess current-state commercial processes, data and systems across divisions
Define and standardise target-state processes and essential commercial data structures (accounts, opportunities, forecasts)
Clarify systems of record, data ownership, handoffs and business rules
Translate business needs into functional requirements, user stories, acceptance criteria and implementation-ready documentation
Facilitate process design and decision-making across Revenue Operations, Sales, Marketing, Customer Success,



Technology and delivery partners
Support solution design, data migration, testing, UAT, cutover and transition to users
Requisitos principales5–10 years in Revenue Operations, Commercial Operations, Business Analysis, CRM transformation or sales technology
Experience designing commercial processes and data structures in a complex, multi-business environment
Practical Salesforce experience or comparable CRM platform
Strong understanding of account, contact, opportunity, pipeline, forecast and ownership data
Ability to translate business requirements into clear functional designs for Tech teams
Experience working with distributed stakeholders and external delivery partners
Strong analytical, facilitation and documentation skills
Analytical thinking
Facilitation
Documentation
Salesforce (or comparable CRM platform)
CRM transformation
Data migration

📌 Commercial Process Manager - Wolters Kluwer (Barcelona)
🏢 Wolters Kluwer
📍 Barcelona