We are looking for a digitally and technically skilled Country Manager (or account executive) who will be responsible for our Italian-speaking and Spanish-speaking customers and our e-commerce activities in Italy and Spain. You will guide customers throughout the entire process: from the initial inquiry and product advice to quotations, pricing, order processing, and invoicing, and from technical support to after-sales.

Customer contact is entirely inbound and takes place primarily via telephone and email. This is not a traditional sales position. The emphasis is on thoroughly understanding the customer's request, advising on the right solution, and carefully handling everything arising from it.

You work directly with B2B clients from various sectors, ranging from SMEs to multinationals and Fortune 500 companies. Many of our clients possess significant technical knowledge within their own field and expect an expert discussion partner who understands their application, asks the right questions, can fathom technical requirements, and translate these into clear and practical advice.

You don't have to be an engineer. What is more important is that you communicate effectively, learn quickly, are comfortable with technology, and find it interesting to figure out how something works or what the best solution is in a specific situation.

Your responsibilities are not limited to daily customer contact. Beetronics is a fast-growing international e-commerce organization with a flat structure and short lines of communication. Within your own market, you will have a great deal of independence, along with the opportunity to take on projects and initiatives within the organization that align with your knowledge and interests.

WHAT ARE YOU GOING TO DO?

- You are responsible for the full handling of incoming requests from our Italian-speaking and Spanish-speaking B2B clients in Italy and Spain.




- You answer customer questions via phone and email and advise customers on the right professional monitor or touchscreen for their application and technical requirements.
- You prepare quotations, determine prices, process orders, and handle invoicing.
- You maintain relationships with returning customers and key accounts.
- You provide technical support and remain responsible for customer inquiries through to delivery and after-sales.
- You manage and improve product information and content on our Italian-language and Spanish-language web shops and marketing channels.
- You collaborate with colleagues within the organization to improve processes, tools, and the overall customer experience.
- You will be given the freedom to take on projects and initiatives alongside your regular responsibilities that align with your knowledge and interests. Examples include developing customer case studies, FAQs, and manuals, improving SEO and SEA content, and optimizing internal processes and tools.

YOUR PROFILE

We are looking for someone with strong communication skills, a high level of digital proficiency, and the ability to quickly understand technical products and applications. You communicate professionally and persuasively, both by phone and in writing, and can easily adapt to different types of customers and levels of technical knowledge.

You learn quickly and know how to find your way independently. When faced with an unfamiliar subject, you conduct your own research, make use of available information and tools, and work purposefully towards an answer or solution. You are accustomed to making independent decisions and organizing your own work, and know when it is necessary to involve others.

- At least a bachelor's degree
- At least 5 years of relevant work experience




- Excellent command of Italian, Spanish and English, both spoken and written
- Experience in a customer-oriented role where technical products, product advice, or technical support play a key role.
- Affinity with electronics, AV, monitors, touchscreens, or other technical hardware
- Strong digital skills and the ability to quickly master new software, CMS platforms, AI tools, and online business systems
- A proactive, independent, and solution-oriented way of working
- Experience within a B2B environment is a plus.

WHY WORK AT BEETRONICS?

- A versatile role with direct responsibility for your own clients and market.
- A lot of independence and room to take up your own projects and ideas
- Work directly with professional clients from various sectors, without cold calling or outbound sales.
- Remote working
- 25 vacation days
- A gross monthly salary of €4,000 to €5,000
- International team events where colleagues from different markets come together
- Working within a fast-growing international organization with a modern, highly digital way of working and short lines of communication.
- Opportunities for professional and personal development through training and education.

ABOUT BEETRONICS

Beetronics is an international e-commerce organization and manufacturer of high-quality display solutions for specialized sectors and professional applications. We design, manufacture, and supply professional monitors and touchscreens that are integrated into the solutions of SMEs, multinationals, and Fortune 500 companies worldwide.

Beetronics serves customers through local web shops and regional offices. Our display solutions are now used in more than 100 countries across various sectors, including industrial automation, warehousing and distribution, marine, retail, hospitality and food service, automotive, railways, AV and broadcasting, and healthcare.

Job Type: Full-time

Pay: 4,000.00€ - 5,000.00€ per hour

Work Location: Remote

📌 Account Manager Italy & Spain (E-Commerce & Electronics) (España)
🏢 Beetronics
📍 España