The embedded technical partner for a focused portfolio of Aircall's most strategic integral accounts, driving agentic AI adoption use case by use case, in lockstep with Key Account Managers, from a first deployed use case to platform-wide expansion.

About the Team

Aircall's Forward Deployed Engineering team connects our innovative AI Agents technology to real-world customer workflows. We turn possibility into production by delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. Within that team, this is a senior,



Key Accounts–focused role for someone who wants to go deep rather than broad — embedding with a portfolio of Aircall's most strategic global customers and growing agentic adoption inside each one over time. It sits at the intersection of technical consulting, project leadership, and AI adoption strategy. You don't need to be a full-time software engineer, but you should be fluent in APIs, highly confident leading complex technical engagements, and credible in the room with senior customer stakeholders.

About the Role

As a Senior Forward Deployed Engineer for Key Accounts, you are the embedded technical owner for a portfolio of Aircall's highest-value global customers. You don't run

📌 Senior Forward Deployed Engineer - Key Accounts (AI Solutions) (Madrid)
🏢 Aircall
📍 Madrid