Senior IBM iSupport (Madrid)

Senior IBM iSupport (Madrid)

03 nov
|
Novacomp
|
Madrid

03 nov

Novacomp

Madrid

About the role

We are looking for a senior RPG developer based in Spain to join a managed service team that supports and maintains the IBM i (AS400) applications of a major client. The applications cover administration and finance, central purchasing, stores and logistics, and will keep running until the client moves to a new ERP.

This is a support and maintenance role, not a modernisation project. You will diagnose and fix production issues, deliver small enhancements, and help keep the business running day to day.

What you will do

- Analyse and resolve L2/L3 incidents and service requests in RPG and CL programs, within agreed response times.
- Fix defects and deliver small enhancements in existing RPG III, RPG IV/ILE and free-format code.
- Investigate batch job failures, message waits and data issues, including the nightly processing cycle.
- Write and tune SQL against Db2 for i, including embedded SQL in RPG.
- Carry out impact analysis before changes, test them and promote them through the client's change process.
- Work directly with the client's IT and business users in Spanish, and with the wider team in English.
- Take part in knowledge transfer from the current team (shadowing and reverse shadowing) and document what you learn.
- Keep runbooks and the knowledge base up to date so repeat issues are solved faster.

What you will bring

- 8+ years of hands-on IBM i development, with strong RPG IV/ILE and free-format RPG, and the ability to read and maintain older RPG III code.
- Strong CL, plus working knowledge of IBM i objects, job scheduling,



spool files, message queues and job logs.
- Good SQL and Db2 for i skills, including embedded SQL.
- Proven experience in production support: root-cause analysis, debugging and fixing under time pressure.
- Experience with at least one IBM i change-management tool (e.g. Implementer/MDCMS, Turnover or Rocket Aldon).
- Fluent Spanish and English, spoken and written.
- Based in Spain and able to work Spanish business hours, with a share of an on-call rota.

Nice to have

- Exposure to Synon (CA 2E) generated code.
- COBOL/400 maintenance experience.
- Distribution domain knowledge: purchasing, pricing and promotions, replenishment, stores, warehouse and logistics.
- EDI (EDIFACT) interfaces.
- ITIL practices and ticketing tools such as Jira or ServiceNow.
- RDi (Rational Developer for i).

How the work is organised

- Business hours: Spanish working day (CET).
- On-call: you will join a rota for critical (Sev1) incidents on business-critical services outside business hours, shared with our 24x7 support team. Response is required within 1 hour.
- Team: you will work with IBM i / AS400 Services colleagues in Spain and India, and with the client's IT and business teams.

Sueldo: 2.600,00€-3.300,00€ al mes

Preguntas para la solicitud:

- Nivel de inglés
- Tiempo de preaviso
- Banda salarial en USD por servicios profesionales mensual
- ¿Puedes trabajar de 1-2 veces en las oficinas en Madrid?

Ubicación del trabajo: Teletrabajo híbrido en Madrid, Madrid provincia

📌 Senior IBM iSupport (Madrid)
🏢 Novacomp
📍 Madrid

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