About the role

We are looking for a senior Synon (CA 2E) developer based in Spain to join a managed service team that supports and maintains a client's core IBM i applications. Much of the estate is built in Synon, and the knowledge of its model is critical to keeping the business running until the client moves to a new ERP.

This is a support and maintenance role. You will be one of the people who understands how the Synon model fits together, and you will help the team fix issues, make small changes safely and capture knowledge from the current team.

What you will do

- Analyse and resolve L2/L3 incidents and service requests in Synon-built applications, within agreed response times.
- Maintain the Synon (CA 2E) model: change files, access paths, functions and action diagrams, and generate and compile the resulting code.
- Run impact analysis in the model before changes, so nothing breaks elsewhere.
- Debug the generated RPG and CL when issues need to be traced at code level.
- Deliver small enhancements and promote changes through the client's change process.
- Lead knowledge capture on the Synon model during transition (shadowing and reverse shadowing) and keep documentation current.
- Work directly with the client's IT and business users in Spanish, and with the wider team in English.
- Support colleagues who are newer to Synon with reviews and guidance.

What you will bring

- 5+ years of hands-on Synon (CA 2E) model maintenance in production: model objects, access paths, standard function types (e.g. EDTFIL, DSPFIL, PRTFIL, EXCEXTFNC, EXCINTFNC)



and action diagrams.
- Experience generating, compiling and promoting Synon objects, and managing model versions.
- Ability to read and debug Synon-generated RPG and CL.
- Good knowledge of IBM i, Db2 for i and SQL.
- Proven experience in production support and root-cause analysis.
- Fluent Spanish and English, spoken and written.
- Based in Spain and able to work Spanish business hours, with a share of an on-call rota.

Nice to have

- Hand-written RPG IV/ILE and free-format RPG development.
- Experience with change-management tools that support Synon (e.g. Implementer/MDCMS or Turnover).
- Experience documenting or reverse-engineering a Synon model after knowledge loss.
- Distribution domain knowledge: purchasing, pricing, stores, warehouse and logistics.
- ITIL practices and ticketing tools such as Jira or ServiceNow.

How the work is organised

- Business hours: Spanish working day (CET).
- On-call: you will join a rota for critical (Sev1) incidents on business-critical services outside business hours, shared with our 24x7 support team. Response is required within 1 hour.
- Team: you will work with IBM i / AS400 Services colleagues in Spain and India, and with the client's IT and business teams.

Sueldo: 2.600,00€-3.300,00€ al mes

Preguntas para la solicitud:

- Banda salarial en USD por servicios profesionales mensual
- Nivel de inglés
- ¿Puedes ir de 1-2 veces por semana a las oficinas en Madrid?
- Tiempo de preaviso

Ubicación del trabajo: Teletrabajo híbrido en Madrid, Madrid provincia

📌 Synon App Support (Madrid)
🏢 Novacomp
📍 Madrid