Service Delivery Manager Ubicación: Madrid, ES Perfil cualificado: Defensa y Seguridad Experiencia requerida: Más de 2 años de experiencia Rol: E I At Indra Group, we develop space technology for the missions of the future. We drive satellite, Earth observation, communications, and space defense programs, participating in projects that push the boundaries of technological innovation and knowledge. ? Join our team working on national and international projects! We are looking for a Service Delivery Manager with experience in IT service management, operational leadership, and service delivery in critical or international environments to join projects focused on ensuring service excellence, coordinating IT operations, and driving continuous improvement within IT service delivery frameworks.
? What will you do?
- Lead and coordinate IT service delivery activities, ensuring compliance with service levels and operational objectives.
- Monitor, manage, and improve service performance in critical and international environments.
- Coordinate activities with internal teams and stakeholders to ensure efficient service operations.
- Manage incidents, requests, and service processes following ITSM best practices.
- Drive continuous improvement initiatives and support service governance activities.
? What are we looking for? Don't worr
📌 Service Delivery Manager (Madrid)
🏢 Indra
📍 Madrid