Job Title Customer Support Associate (English & French speaker) Join Amadeus and Support the Future of Hospitality!Become part of Amadeus’ Hospitality division, where technology meets exceptional customer experience. As a Customer Support Associate, you will help hotels around the world deliver smooth operations every day. You’ll be joining a recognized global team dedicated to service excellence, collaboration, and continuous improvement. In this role, you'll

- Provide clear and courteous assistance to global customers via phone, chat, and email.
- Help diagnose and resolve issues efficiently, following up to ensure a positive customer experience.
- Collaborate with other teams to address complex inquiries and ensure seamless service delivery.




- Suggest enhancements to support processes and tools for better efficiency and user satisfaction.
- Contribute to ongoing initiatives that improve communication, documentation, and response quality.

About the idóneo candidate

- Experience or strong interest in Customer Support or service-related environments.
- Solid communication and problem-solving skills, with a collaborative and customer-focused mindset.
- Proficiency in French and English (both written and spoken) is required.
- Familiarity with tools such as Salesforce or Microsoft Office, or motivation to learn them.
- Organized and ]]>

📌 Customer Support Associate (English & French speaker) (Barcelona)
🏢 Amadeus
📍 Barcelona