Job Title Customer Support Associate Join Amadeus and Support the Future of Hospitality!Become part of Amadeus’ Hospitality division, where technology meets exceptional customer experience. As a Customer Support Associate, you will play a vital role helping hotels around the world deliver smooth operations every day. You’ll be joining a recognized global team dedicated to continuous improvement and collaboration. In this role, you'll

- Provide clear and courteous assistance to general customers via phone, chat, and email.
- Help diagnose and resolve issues efficiently, following up to ensure a strong customer experience.
- Collaborate with other teams to address complex inquiries and ensure seamless service delivery.




- Suggest enhancements to existing support processes and tools for better efficiency and user satisfaction.
- Contribute to ongoing team initiatives that improve communication, documentation, and response quality.

About the ideal candidate

- Experience or interest in Customer Support or service-oriented environments.
- Strong communication and problem-solving skills with a focus on collaboration.
- Familiarity with tools such as Salesforce or Microsoft Office, or motivation to learn them.
- Organized and adaptable, able to manage global interactions in a fast-paced setting.
- Comfortable communicating in English; know]]>

📌 Customer Support Associate (Barcelona)
🏢 Amadeus
📍 Barcelona